Customer Service | Sofia

We – CareersinBulgaria.eu – are currently assisting multiple clients with recruitment for their multilingual customer service & technical helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Portuguese Customer Service agents to service customers of several companies that outsourced customer care jobs to them.
If you are for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important than relevant job experience and the employer will take good care of you.
Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia:
Overview of benefits & job conditions:
Hire takes place “from distance” after extensive phone- and possibly Skype/video interviews
The team you will work in will be chosen in cooperation
Availability minimum one year
Training is provided
Accomodation is provided rent free or arranged on your behalf through our BulgariaServicedesk.com
Remuneration of (part of) the flight ticket.
Medical insurance after six months
Paid holidays (20) after 8 months
Permanent contract, 6 months probation period, 1 month notice period for the employee
Full- and parttime work both possible
Included in our Information Package: Information Letter for Candidates & Cost of Living Comparison

Requirements

You are willing to work fulltime (parttime possible) and are open to irregular work hours
You are a business fluent in, or native speaker of Portuguese
You are fluent in English
You are customer friendly, have a good voice and some experience in a customer oriented role
You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities)
You are punctual, self motivated, friendly, communicative and pragmatic
Note: You are a citizen of the EU
Included in our Information Package: Information Letter for Candidates & Cost of Living Comparison

Offer

Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations. You will be provided with accomodation (some companies) or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets, discounts for shops, sports etc). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro’s). You will receive at least double, often 3x-4x, and interesting benefits as mentioned.
Sofia is the “cheapest” city for expats in Europe!
To have the same life standard with 900,- euro in Sofia you would need approximately:
– 2200,- euro in Dublin, Ireland
– 2150,- euro in Amsterdam, Holland
– 1650,- euro in Berlin, Germany
– 2350,- euro in Stockholm, Sweden
– 1250,- euro in Prague, Czech Republic
Included in our Information Package: Information Letter for Candidates & Cost of Living Comparison

Candidatura