Spanish & Portuguese CSR / Dublin, Irlanda

* Prestigious Client, a global Medical Company
* Modern office environment in multicultural team and diverse company
* Candidates must be fluent in 2 other European languages

Covidien is a leading global healthcare products company that creates innovative medical solutions for better patient outcomes and delivers value through clinical leadership and excellence. We deliver outstanding results and innovative solutions in the Medical Device and Medical Supplies segments. Through progressive thinking and cutting-edge technologies, Covidien is well positioned to lead the way in today’s rapidly changing healthcare industry. Whatever your specialty or ambitions, you can make a difference at Covidien – both in the lives of others and your career. At Covidien, we strive to fully understand our marketplace, customers, communities and employees, and we enter into relationships with a sense of honesty, fairness and trust.

Suitable candidates should have a good command of the English language as interviews will be conducted in English, as this is the common language in the Centre. And previous experience of working with an English speaking client/customer group is advantageous.

Are you Covidien?

The Cherrywood Customer Service Centre is a Global Business Unit within Covidien. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 4,000 orders received and processed on a daily basis with a weekly order value of $37 million.

Customer Service Representative’s principle accountabilities:
* Efficiently managing customer queries and orders
* Management of the customer account
* Processing orders to high standards of quality
* Contributing to process improvements whenever possible

Skills & Qualifications:

Minimum requirements:
* Fluent knowledge of Spanish AND Portuguese in addition to English
* Customer service experience
* A Leaving Certificate (or equivalent)

Job Ref: 0122LC000079
Location: Dublin
Contact: Lisa-Marie Cullen
Salary/Rate: €25K

Fonte: Kelly Services


Author: admin

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